About the Job
UK-based Client Relations with Content Writing and Social Media Experience for a Counselling Practice.
This is a great opportunity for someone who enjoys working with people, solving problems, and being creative.
We are seeking a versatile candidate with an entrepreneurial spirit who enjoys managing multiple tasks simultaneously.
Learn more about us at www.leonecentre.com
Job Description:
- You will be the first point of contact for clients, providing excellent customer service and prompt responses via phone and email.
- Additionally, you will handle important administrative tasks to ensure smooth operations, including the use of our booking and CRM systems.
- You will be responsible for creating, editing and uploading content to various websites and social media platforms and connecting with our audience.
- You will work as part of a team, reporting to the Practice Manager, maintaining good communication, and providing regular updates on important information, tasks, and events.
Job Details:
- Contract: Self-employed.
- Hours: Around 15 hours/week on average within office hours and Saturdays on rotation.
- Hourly rate: Based on experience.
- Location: Must be based in the UK, working remotely or London-based.
Only applications with a cover letter will be considered.
Essential Requirements:
- Previous customer service experience.
- Excellent communication skills (verbal and written) and great attention to detail.
- A confident, positive, empathetic, and friendly demeanour.
- Able to prioritise and manage your workload efficiently.
- Blog and content writing skills/experience.
- Know how to add/update content on various websites (specifically WordPress).
- Able to post on various social media platforms.
- Visual design knowledge in various content styles (use of Canva).
- Work within a team and independently.
- Be proficient in IT systems and software.
- A PC or laptop with a paid anti-virus and anti-malware installed.
- A reliable internet connection.
- A mobile phone can be dedicated solely to this role (a paid SIM provided by us).
- Have experience with online appointment booking systems and CRM systems.
- Be familiar with cloud-based storage systems.
- Understand and commit to confidentiality.
- Have sound knowledge of the General Data Protection Regulation (UK GDPR).
Desirable:
- Experience in marketing, using various media, project planning, etc.
- SEO knowledge and skills.
- Web design: creation, updating and improving, including coding.
- Outreach for marketing/website.
How to apply:
- Only applications with a cover letter will be considered.
- Send an up-to-date CV and a cover letter explaining how you meet all the essential requirements for this role.
Note: We reserve the right to close this post due to high response numbers. If you do not hear from us, please assume that your application was unsuccessful this time.
